Privacy Policy

Privacy Policy

Last Updated: February 13, 2026

Sofia Loren LLC (“we,” “us,” or “our”) operates sofialorensalon.com (the “Site”). This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website, book appointments, purchase products, or use our salon services.

1. Information We Collect

Information You Provide:

  • Contact information: Name, email address, phone number, and mailing address
  • Appointment information: Service preferences, scheduling details, and stylist preferences
  • Payment information: Credit card details (processed securely through our payment provider; we do not store full card numbers)
  • Communications: Messages you send us through our contact forms, email, or phone

Information Collected Automatically:

  • Device information: Browser type, IP address, device type, and operating system
  • Usage information: Pages visited, time spent on pages, referring website, and how you interact with our site
  • Cookies: Small data files placed on your device to improve your browsing experience. For more information about cookies, visit allaboutcookies.org

2. How We Use Your Information

We use the information we collect to:

  • Schedule and manage your salon appointments
  • Process payments for services and products
  • Communicate with you about your appointments, services, and promotions
  • Respond to your inquiries and provide customer support
  • Improve our website, services, and client experience
  • Send you marketing communications (with your consent; you can opt out at any time)
  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service providers: Companies that help us operate our business, such as our appointment booking platform (Vagaro), payment processors, email service providers, and website hosting (GoDaddy/WordPress)
  • Analytics: We use Google Analytics to understand how visitors use our website. You can opt out at tools.google.com/dlpage/gaoptout
  • Legal requirements: If required by law, subpoena, or to protect our rights

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Payment information is encrypted during transmission. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights & Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Ask us to correct inaccurate information
  • Deletion: Request that we delete your personal information (subject to legal obligations)
  • Opt out of marketing: Unsubscribe from promotional emails at any time using the link in our emails or by contacting us
  • Cookies: Manage cookie preferences through your browser settings

6. Data Retention

We retain your personal information for as long as necessary to provide our services, maintain your appointment history, and comply with legal obligations. You may request deletion of your data by contacting us.

7. Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. Salon services for minors require a parent or guardian present.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any site you visit.

9. California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion. Contact us to exercise these rights.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, contact us: